As a result of 2011, net income of Western Union has increased by 28% to $ 1.165 billion, the company reported. Most service points of Western Union work in the time convenient for customers throughout the week and throughout the year. The first offices of company were located in the Reynolds Arcade building in Rochester, New York. The sign above the main entrance to the building - Sibley, the founder of Western Union, did not build a new telegraph lines, and persuaded the other players to join. American Telegraph Company, however, still had to buy it.