If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. In 2011, a global network of agents of MoneyGram has grown up to 256 000 service points, thus its growth is 24% compared to the same period of the previous year. In the city of San Salvador representatives of MoneyGram and Citibank announced a new regional project, which will provide money transfer services in Costa Rica, El Salvador, Guatemala, Honduras and Nicaragua. In 2010, MoneyGram announced a donation of U.S. $ 200,000 from the International Red Cross to help the people of Pakistan in fighting with the effects of flooding. For the company MoneyGram is important not only to provide customers with an easy and convenient way to carry out money transfers and support their families at home, but also to help them as much as possible to adapt to the foreign countries. Until 2004, the owners of MoneyGram were Viad Corp and Travelers Express Company Inc. MoneyGram point-of-sale systems are continually upgraded to provide the latest new products and functionality. In March 2012, the company MoneyGram merged with the network of U.S. payment centers ZipZap.