In due time MoneyGram separated from the Western Union and became an independent brand. If you need to cancel or change a transaction, then you should contact by telephone with the MoneyGram branch agent, made the transaction for you. Very intensive and focused approach has helped MoneyGram to grow business at a rapid pace and establish MoneyGram as a global player in the marketplace. FormFreeSM phone-based offering allows businesses to reduce labor costs and create an excellent consumer experience by leveraging MoneyGram The benefits of money transfers by MoneyGram: simplicity in making up.