Due to regulatory requirements and consumer demand in Germany and France, MoneyGram opened company stores in both countries. AgentConnect allows MoneyGram agents to integrate the money transfer service with their internal security and training processes. Money transfers can be claimed within 45 days, but if for some reason, this period is exceeded, the processing operator would need additional time to call the main office of the company of MoneyGram for voice authorization. Millions of people around the world trust MoneyGram, as the wired transfer system provides its customers with a reliable, fast and inexpensive service. In 2010, MoneyGram announced a donation of U.S. $ 200,000 from the International Red Cross to help the people of Pakistan in fighting with the effects of flooding. FormFreeSM phone-based offering allows businesses to reduce labor costs and create an excellent consumer experience by leveraging MoneyGram MoneyGram point-of-sale systems are continually upgraded to provide the latest new products and functionality. Money transfer wired system MoneyGram offers annually U.S. $ 500,000 in grants to charitable organizations to support education programs in developing countries. Commission income on remittances and other revenues of MoneyGram in the 2nd quarter 2012 increased by 10% compared to the same period last year and 13% in the base currency. MoneyGram completed the rollout of simplified pricing for money transfer services in the U.S., an initiative that began last year.