If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. AgentConnect allows MoneyGram agents to integrate the money transfer service with their internal security and training processes. If you need to cancel or change a transaction, then you should contact by telephone with the MoneyGram branch agent, made the transaction for you. How to send money via MoneyGram money transfer? To make up a money transfer you should go to the MoneyGram agents and fill the application form for transfer. Bank services of MoneyGram on money transfer are available only to individuals. MoneyGram company operates around the clock and all 7 days a week, so the time of money transfer takes only 10 minutes.