If you need to cancel or change a transaction, then you should contact by telephone with the MoneyGram branch agent, made the transaction for you. MoneyGram launched a new in-person bill payment service which will be delivered through agents in their domestic network, giving consumers an easy, low-cost method to pay their bills. The Global Funds Transfer segment is the primary segment of MoneyGram, providing money transfer and bill payment services to consumers, who are often unbanked or underbanked. MoneyGram completed the rollout of simplified pricing for money transfer services in the U.S., an initiative that began last year.