If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. The company continues to automate and enhance MoneyGram AgentConnect continues to be an attractive alternative for businesses that choose to integrate their networks and point-of-sale platforms with the MoneyGram wired transfer. How to obtain the money? You go to any branch or affiliate partner of MoneyGram, show your identity document, fill in the letterhead, which specify a the transfer code and get the money.