If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. If you need to cancel or change a transaction, then you should contact by telephone with the MoneyGram branch agent, made the transaction for you. AgentConnect continues to be an attractive alternative for businesses that choose to integrate their networks and point-of-sale platforms with the MoneyGram wired transfer. Bank services of MoneyGram on money transfer are available only to individuals. The benefits of money transfers by MoneyGram: high-speed delivery of transfers (10-15 min).