What are the main benefits of money transfers by MoneyGram? Cost. Today, it is most advantageous to the customer service of all the similar services. FormFreeSM phone-based offering allows businesses to reduce labor costs and create an excellent consumer experience by leveraging MoneyGram Thousands of businesses count on MoneyGram for payment services to move money and drive commerce. This is a trust that MoneyGram takes very seriously. The Global Funds Transfer segment is the primary segment of MoneyGram, providing money transfer and bill payment services to consumers, who are often unbanked or underbanked. Millions of families depend on MoneyGram to safely send money home or pay the bills.