If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. Very intensive and focused approach has helped MoneyGram to grow business at a rapid pace and establish MoneyGram as a global player in the marketplace. In the city of San Salvador representatives of MoneyGram and Citibank announced a new regional project, which will provide money transfer services in Costa Rica, El Salvador, Guatemala, Honduras and Nicaragua. What are the main benefits of money transfers by MoneyGram? Cost. Today, it is most advantageous to the customer service of all the similar services.