If you need to cancel or change a transaction, then you should contact by telephone with the MoneyGram branch agent, made the transaction for you. Bank services of MoneyGram on money transfer are available only to individuals. MoneyGram hired compliance officers in many of their global offices to ensure compliance with regulations of specific countries or regions. What are the main benefits of money transfers by MoneyGram? Reliability - the international payment system gives complete assurance that the money will be paid to the recipient. In March 2012, the company MoneyGram merged with the network of U.S. payment centers ZipZap.