If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. AgentConnect allows MoneyGram agents to integrate the money transfer service with their internal security and training processes. Money orders and official checks by MoneyGram continue their steady performance and expanded line of bill payment services deliver excellent results. The Global Funds Transfer segment is the primary segment of MoneyGram, providing money transfer and bill payment services to consumers, who are often unbanked or underbanked.