If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. AgentConnect allows MoneyGram agents to integrate the money transfer service with their internal security and training processes. MoneyGram agents are located - in post offices, bank offices, supermarkets, and even travel agencies. In 2010, MoneyGram announced a donation of U.S. $ 200,000 from the International Red Cross to help the people of Pakistan in fighting with the effects of flooding.