Due to regulatory requirements and consumer demand in Germany and France, MoneyGram opened company stores in both countries. When sending the transfer via MoneyGram in one currency and receiving it in another, then currency conversion is carried out at the current rate of sales of current service point. Money transfers can be claimed within 45 days, but if for some reason, this period is exceeded, the processing operator would need additional time to call the main office of the company of MoneyGram for voice authorization. The company installed more than 23,000 new MoneyGram signs around the globe, making it easier for consumers to find MoneyGram agents. In 2011, a global network of agents of MoneyGram has grown up to 256 000 service points, thus its growth is 24% compared to the same period of the previous year. Around the world, MoneyGram is working with leading financial institutions. In the city of San Salvador representatives of MoneyGram and Citibank announced a new regional project, which will provide money transfer services in Costa Rica, El Salvador, Guatemala, Honduras and Nicaragua. Last year, MoneyGram business in the CIS and Eastern Europe took priority positions to increase the number of branches in comparison with other regions - were opened new four thousand branches.