If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. AgentConnect allows MoneyGram agents to integrate the money transfer service with their internal security and training processes. In the city of San Salvador representatives of MoneyGram and Citibank announced a new regional project, which will provide money transfer services in Costa Rica, El Salvador, Guatemala, Honduras and Nicaragua. MoneyGram point-of-sale systems are continually upgraded to provide the latest new products and functionality.