In due time MoneyGram separated from the Western Union and became an independent brand. If you need to cancel or change a transaction, then you should contact by telephone with the MoneyGram branch agent, made the transaction for you. In the city of San Salvador representatives of MoneyGram and Citibank announced a new regional project, which will provide money transfer services in Costa Rica, El Salvador, Guatemala, Honduras and Nicaragua. FormFreeSM phone-based offering allows businesses to reduce labor costs and create an excellent consumer experience by leveraging MoneyGram Millions of families depend on MoneyGram to safely send money home or pay the bills.