If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. How to send money via MoneyGram money transfer? To make up a money transfer you should go to the MoneyGram agents and fill the application form for transfer. Around the world, MoneyGram is working with leading financial institutions. MoneyGram launched a new in-person bill payment service which will be delivered through agents in their domestic network, giving consumers an easy, low-cost method to pay their bills. Millions of families depend on MoneyGram to safely send money home or pay the bills.