If you need to cancel or change a transaction, then you should contact by telephone with the MoneyGram branch agent, made the transaction for you. The company continues to automate and enhance MoneyGram MoneyGram launched a new in-person bill payment service which will be delivered through agents in their domestic network, giving consumers an easy, low-cost method to pay their bills. How to obtain the money? You go to any branch or affiliate partner of MoneyGram, show your identity document, fill in the letterhead, which specify a the transfer code and get the money. What are the main benefits of money transfers by MoneyGram? Cost. Today, it is most advantageous to the customer service of all the similar services.