Money transfers can be claimed within 45 days, but if for some reason, this period is exceeded, the processing operator would need additional time to call the main office of the company of MoneyGram for voice authorization. Understanding that being in another country, you may not be fluent in the local language, that's why MoneyGram always tries to talk to you in your native language. In 2011, a global network of agents of MoneyGram has grown up to 256 000 service points, thus its growth is 24% compared to the same period of the previous year. Until 2004, the owners of MoneyGram were Viad Corp and Travelers Express Company Inc. In March 2012, the company MoneyGram merged with the network of U.S. payment centers ZipZap.