Money transfers can be claimed within 45 days, but if for some reason, this period is exceeded, the processing operator would need additional time to call the main office of the company of MoneyGram for voice authorization. MoneyGram's total revenue for the 2nd quarter of 2012 was $ 330.1 million, having been increased on 7% compared to $ 310 million in Q2 2011. Understanding that being in another country, you may not be fluent in the local language, that's why MoneyGram always tries to talk to you in your native language. MoneyGram launched a new in-person bill payment service which will be delivered through agents in their domestic network, giving consumers an easy, low-cost method to pay their bills. Using the MoneyGram system, you can easily send money to your relatives and friends in other countries. Money orders and official checks by MoneyGram continue their steady performance and expanded line of bill payment services deliver excellent results. MoneyGram MoneyGram hired compliance officers in many of their global offices to ensure compliance with regulations of specific countries or regions. Until 2004, the owners of MoneyGram were Viad Corp and Travelers Express Company Inc. The Global Funds Transfer segment is the primary segment of MoneyGram, providing money transfer and bill payment services to consumers, who are often unbanked or underbanked.