Since going public two and a half years ago, MoneyGram has made great strides by pouring energy and resources into several critically important areas for business. If you need to cancel or change a transaction, then you should contact by telephone with the MoneyGram branch agent, made the transaction for you. The company continues to automate and enhance MoneyGram MoneyGram hired compliance officers in many of their global offices to ensure compliance with regulations of specific countries or regions. The Global Funds Transfer segment is the primary segment of MoneyGram, providing money transfer and bill payment services to consumers, who are often unbanked or underbanked.