If MoneyGram money transfer, for some reason has not been received by the addressee, the sender will receive a refund. Understanding that being in another country, you may not be fluent in the local language, that's why MoneyGram always tries to talk to you in your native language. How to obtain the money? You go to any branch or affiliate partner of MoneyGram, show your identity document, fill in the letterhead, which specify a the transfer code and get the money. FormFreeSM phone-based offering allows businesses to reduce labor costs and create an excellent consumer experience by leveraging MoneyGram Until 2004, the owners of MoneyGram were Viad Corp and Travelers Express Company Inc. MoneyGram completed the rollout of simplified pricing for money transfer services in the U.S., an initiative that began last year. In March 2012, the company MoneyGram merged with the network of U.S. payment centers ZipZap.