AgentConnect allows MoneyGram agents to integrate the money transfer service with their internal security and training processes. Money transfers can be claimed within 45 days, but if for some reason, this period is exceeded, the processing operator would need additional time to call the main office of the company of MoneyGram for voice authorization. Millions of people around the world trust MoneyGram, as the wired transfer system provides its customers with a reliable, fast and inexpensive service. Until 2004, the owners of MoneyGram were Viad Corp and Travelers Express Company Inc. MoneyGram completed the rollout of simplified pricing for money transfer services in the U.S., an initiative that began last year. In March 2012, the company MoneyGram merged with the network of U.S. payment centers ZipZap.