The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. The benefits of remittances Coinstar Money Transfer: the recipient does not incur any expenses. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.