The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Coinstar Money Transfer works as follows: The client has to come to the branch office of the agent bank, the money will be transferred in minutes.