The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. E-payment service Coinstar E-Payment, a division of Coinstar Money Transfer, entered into an agreement with the companies offering prepaid cards for Facebook and MySpace, as well as for the popular massively multiplayer online games. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Services "Coinstar Money Transfer" are available in more than 10,000 representative offices in 80 countries at affordable prices. Unclaimed for a year Coinstar money transfers are returned to the sender on request. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.