The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of remittances Coinstar Money Transfer: sum of one transfer may not exceed five thousand dollars or the equivalent (the amount may be lower depending on the recipient's country). Low-cost technologies have allowed Coinstar Money Transfer to lower the cost of transfers. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Coinstar Money Transfer works as follows: The client has to come to the branch office of the agent bank, the money will be transferred in minutes.