The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Anyone can find the addresses of bank branches, working with Coinstar Money Transfer, on our site.