The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Coinstar Eurasia company has created a revolutionary technology to expand sales channels for participants in the insurance business.