The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. The benefits of remittances Coinstar Money Transfer: sum of one transfer may not exceed five thousand dollars or the equivalent (the amount may be lower depending on the recipient's country). The receiver produces to the bank the original of identification card and Coinstar money transfer control number. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. To send /receive money individuals are able at all offices of Coinstar Money Transfer worldwide. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Services "Coinstar Money Transfer" are available in more than 10,000 representative offices in 80 countries at affordable prices. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer".