The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. E-payment service Coinstar E-Payment, a division of Coinstar Money Transfer, entered into an agreement with the companies offering prepaid cards for Facebook and MySpace, as well as for the popular massively multiplayer online games. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. To send /receive money individuals are able at all offices of Coinstar Money Transfer worldwide. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer".