The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.