The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Advantages of Coinstar Money Transfer - transfer does not take more than the one hour, which allows almost immediate money transfers. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Unclaimed for a year Coinstar money transfers are returned to the sender on request. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.