The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of remittances Coinstar Money Transfer: the recipient does not incur any expenses. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.