The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Low-cost technologies have allowed Coinstar Money Transfer to lower the cost of transfers. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. The company BSS together with the Company Coinstar Eurasia announced the establishment of a joint venture BSS Global. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. The benefits of remittances Coinstar Money Transfer: The benefits of remittances Coinstar Money Transfer: transfer fee - from 2% to 3%. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.