The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.