The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country. Coinstar Money Transfer works as follows: The client has to come to the branch office of the agent bank, the money will be transferred in minutes.