The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of remittances Coinstar Money Transfer: sum of one transfer may not exceed five thousand dollars or the equivalent (the amount may be lower depending on the recipient's country). Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer".