The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. The benefits of remittances Coinstar Money Transfer: transfer time - 15 minutes. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. The benefits of remittances Coinstar Money Transfer: transfer fee - from 2% to 3%. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.