The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Low-cost technologies have allowed Coinstar Money Transfer to lower the cost of transfers. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.