The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.