For customers, according to the company, transfers in the system of Coinstar Money Transfers on average by 10-15% cheaper than Western Union or MoneyGram. The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".