The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. The company BSS together with the Company Coinstar Eurasia announced the establishment of a joint venture BSS Global. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.