The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.