The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Services "Coinstar Money Transfer" are available in more than 10,000 representative offices in 80 countries at affordable prices. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".