The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.