The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".