The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Low-cost technologies have allowed Coinstar Money Transfer to lower the cost of transfers. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system. Coinstar Money Transfer works as follows: The client has to come to the branch office of the agent bank, the money will be transferred in minutes.