The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of remittances Coinstar Money Transfer: sum of one transfer may not exceed five thousand dollars or the equivalent (the amount may be lower depending on the recipient's country). The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. The benefits of remittances Coinstar Money Transfer: transfer time - 15 minutes. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.