The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.